Is it good for my case?

AeroDataBox is a niche aviation and flight data API with certain openly communicated limitations. When it comes to our services, we generally try to under-promise and over-deliver. In fact, at times our service may exceed those of other more expensive providers. But is a niche API good for your case? That depends!

This API is originally built with the idea of supporting smaller applications teams, researchers, individual developers, and anyone else who cannot afford hefty charges imposed by market-leading data companies but who are also OK with having less in terms of data precision, coverage, and service stability in exchange. So, if you’re developing a small or medium application that does not have top-level demand for data quality and does not require SLA, our API might be just right for you, because it:

• is offered at symbolic rates with the lowest one being comparable to a cup of coffee (see Pricing);
• has some unique features which are not offered anywhere else or offered at higher rates (airport and flight delays API, airport routes statistics, take-off/landing runway detection, realistic flight-time calculations, FAA LADD aircraft status, etc.);
• means supporting smaller enthusiastic projects rather than bigger corporate products;
• is easy to integrate with, not complicated in use and well-documented.

However, you currently are discouraged (and even not allowed in some cases) to use our API for mission-critical products, especially if your product is involved with real-life aircraft operations or navigation.

What is the stability of the service? Do you have SLA?

We are doing our best to achieve the best API uptime possible. Our current uptime metrics can be seen here.

We do not provide any service level guarantees at the moment. However, we are working hard to, hopefully, start providing premium access to our APIs that will include SLAs in 2026.

What are the data quality and coverage?

Refer to the data coverage page.

Do you have worldwide coverage for flights? Which regions are supported?

Coverage is extensive, yet not worldwide. Please read more about data coverage.

How can I test the data without financial commitment?

There are currently three available options:

1. Try flight search on this web-site, which is powered by our API where you can search individual flights as well as flights per airports through your browser.
2. Subscribe to our API on one of the supported marketplaces via a free or trial pricing plan. These plans have limited quota but also have all data available on higher pricing plans, so it gives a great idea of what the data may look like.
3. Subscribe to our API directly with us through our portal and earn API credits by contributing data. Note: these credits apply to direct API access through our portal only (not to marketplace subscriptions!). They do not expire, and let you call the API even without an subscription.

Can I use API for free?

There are two options available:

1. Subscribe to our API on one of the supported marketplaces via a free or trial pricing plan. These plans have limited quota but also have all data available on higher pricing plans.
2. Subscribe to our API directly with us through our portal and earn API credits by contributing data. Note: these credits apply to direct API access through our portal only (not to marketplace subscriptions!). They do not expire, and let you call the API even without an subscription.

I have an issue with my subscription / payment. Can you fix it?

If you subscribed through a 3rd-party API Marketplace (RapidAPI, API.Market): these marketplaces are managing subscriptions, billing and payments for us and do not allow us to initiate refunds and any subscription/billing-related operations. So, as an API provider we cannot fix issues related to marketplace billing. You need to contact the support team of the marketplace you used to subscribe to our API to resolve your issue.

If you subscribed directly through our portal, contact us.

How to contact marketplace support?

• RapidAPI: rapidapi.zendesk.com/hc/en-us/requests/new
• API.Market: api.market/contact

If a link above is not working, check the web-site of the marketplace you used to subscribe to our API and see which is the current preferred option to reach out to them.

Is it possible to subscribe to AeroDataBox API directly without intermediaries?

Yes — direct subscriptions are now available through our portal, with no middlemen involved. See the direct plans on the pricing page.

What are API requests, API units, API credits, Flight Alert credits and what is the difference?

• API request (call) — a single HTTP call to one of our endpoints. May cost one or more API units
• API units — the monthly quota included with your subscription plan. Each request deducts a number of units defined by the endpoint’s Tier. Unused units reset at the end of each billing cycle.
• API credits — a non-expiring balance available with direct access only (not on marketplaces). Credits are consumed at the same rates as API units, but only after your monthly API units run out — or when you have no active subscription. You can earn them by contributing data.
• Flight Alert credits — a separate non-expiring balance used exclusively to pay for Flight Alert API notifications. It is refilled through the API by converting API units into credits. See the Flight Alert API guide.
• Overages — pay-per-use billing of API units consumed beyond your monthly quota, supported on selected plans only. Overage charges start only after both your monthly API units and API credits (if applicable) are fully spent.

What happens when my monthly API units run out?

Once monthly API units included with your plan are exhausted:

1. Your non-expiring API credits (if you have any) are consumed automatically, at the same rates as API units (only available for direct subscriptions, not on marketplaces).
2. If API credits are depleted or unavailable, overage billing begins (only on plans that support overages).
3. If neither API credits nor overages are available or depleted, further API calls are rejected until your quota renews at the next billing cycle or until you re-subscribe.

You can earn extra API credits by contributing data.

My flight is missing or has partial data. Why is that? Fix it immediately!

Flight data coverage has limitations. Please read more about it on our data coverage page. As a budget API we cannot reasonably provide every single flight possible. We also have no capacity to chase and investiage every single missing flight reported to us. In 90% of rare cases when we can, there is unfortunately not much we can do to fix it as all data is provided to you the same way as it is provided to us. That is reality of this industry and many other providers are experiencing similar problems to a bigger or lesser degree. While we do our best to normalize, correct and augment the data, we cannot straight make this up or force providers and contributors to provide it to us. Unfortunately, coverage issues are resolved through consistent expansion and technical improvement work which we perform diligently, but this this is not something that can be fixed on demand / “urgently” for your specific project and definitely not at our current pricing rates.

You don’t have the feature I need. Is it possible to add it?

You are always welcome to send us your suggestion! We regularly make adjustments and introduce new features into our API based on the feedback received from the users. However, we cannot always guarantee that your feature will be implemented (soon): unfortunately, not all things are possible or achievable within a reasonable amount of time and effort. We have as well a long backlog of items to work on, and there might be more critical things awaiting there.

You may as well contact us if you don’t want to wait or if you’re looking for a custom solution to be implemented for you on a paid basis. Depending on our availability and your budget and requirements, we might be able to discuss possible options.