FAQ

Is it good for my case?

AeroDataBox is a niche aviation and flight data API with certain openly communicated limitations. When it comes to our services, we generally try to under-promise and over-deliver. In fact, at times our service may exceed those of other more expensive providers. But is a niche API good for your case? That depends!

This API is originally built with the idea of supporting smaller applications teams, researchers, individual developers, and anyone else who can’t afford hefty charges imposed by market-leading data companies and who are OK with having a bit less in terms of data precision, coverage, and service stability in exchange. So, if you’re developing a small or medium application that does not have top-level demand for data quality and does not require SLA, our API might be just right for you, because it:

• is offered at symbolic rates with lowest one being comparable to a cup of coffee (see Pricing);
• has some unique features which are not offered anywhere else or offered at higher rates (airport and flight delays API, airport routes statistics, take-off/landing runway detection, realistic flight-time calculations, FAA LADD aircraft status, etc.);
• means supporting smaller enthusiastic projects rather than bigger corporate products;
• is easy to integrate with, not complicated in use and well-documented.

However, you currently are discouraged (and even not allowed in some cases) to use our API for mission-critical products, especially if your product is involved with real-life aircraft operations or navigation.

We’re planning to improve this and are already working hard to improve the quality of the service and start providing certain guarantees under special terms soon. If you need it earlier or should you have special needs, please contact us and tell us your story. We already have a record of implementing custom solutions tailored for specific needs of our customers.

What is the stability of the service? Do you have SLA?

We are doing our best to achieve the best API uptime possible. Our current uptime metrics can be seen here.

We do not provide any service level guarantees at the moment. However, we are working hard to, hopefully, start providing premium access to our APIs that will include SLAs in 2026.

What are the data quality and coverage?

What are the data quality and coverage?

Refer to the data coverage page.

Do you have worldwide coverage for flights? Which regions are supported?

Coverage is extensive, yet not worldwide. Please read more about data coverage.

My flight is missing or has partial data. Why is that?

Flight data coverage has limitations. Please read more about it on our data coverage page.

How can I test the data without financial commitment?

There are currently two available options:

Subscribe to our API using free or trial pricing plan. These plans have limited quota but all data available on higher pricing plans, so it gives a great idea of what the data may look like.
Try our new beta flight data portal powered by our API where you can search individual flights as well as flights per airports.

I have an issue with my subscription / payment. Can you fix it?

Our services are currently provided through 3rd-party API Marketplaces (RapidAPI, API.Market). These marketplaces are managing subscriptions, billing and payments for us and do not allow us to initiate refunds and any subscription/billing-related operations. So, as an API provider we cannot fix issues related to billing. You need to contact the support team of the marketplace you used to subscribed to our API to resolve your issue.

How to contact marketplace support?

RapidAPI: https://rapidapi.zendesk.com/hc/en-us/requests/new?ticket_form_id=16880970174612
API.Market: https://api.market/contact

If a link above is not working, check the web-site of the marketplace you used to subscribed to our API and see which is the current preferred options to reach out to them.

Is it possible to subscribe to AeroDataBox API directly without intermediaries?

AeroDataBox API is currently provided exclusively through the listed API marketplaces at the moment. However, we have plans to start providing direct access to our API hopefully in 2026. Under certain conditions we may, however, provide direct access to our API earlier than that. Contact us to let us know if you are interested.

Do you provide free or discounted API keys for students?

Yes, we do. Learn more here.

You don’t have the feature I need. Is it possible to add it?

You are always welcome to send us your suggestion! We regularly make adjustments and introduce new features into our API based on the feedback received from the users. However, we cannot always guarantee that your feature will be implemented (soon): unfortunately, not all things are possible or achievable within a reasonable amount of time and effort. We have as well a long backlog of items to work on, and there might be more critical things awaiting there.

You may as well contact us if you don’t want to wait or if you’re looking for a custom solution to be implemented for you on a paid basis. Depending on our availability and your budget and requirements, we might be able to discuss possible options.